CX Roundtableepisodes Skip to Videos All | Season One | Season One, • 2/1/26 Workforce Management 401: The Strategic Partner Beyond Scheduling & Forecasting Season One, • 2/1/26 Workforce Management 301: What Good WFM Like Ep 9 Season One, • 2/1/26 Workforce Management 201: The Link Between Cost, Burnout & Experience Ep 8 Season One, • 2/1/26 Workforce Management 101: The Invisible Engine of Customer Experience Ep 7 Season One, • 12/9/25 The Future of Contact Centers | AI, Agent Empowerment & CX Strategy
