Season One, • 2/1/26 Workforce Management 301: What Good WFM Like Ep 9 Previous Workforce Management 401: The Strategic Partner Beyond Scheduling & Forecasting Next Workforce Management 201: The Link Between Cost, Burnout & Experience Ep 8 You Might Also Like Inside Help Desks: AI CX Ops & Customer Experience | CX Roundtable with Help Scout, Front & Kustomer Ep 3 Workforce Management 201: The Link Between Cost, Burnout & Experience Ep 8 The Future of Contact Centers | AI, Agent Empowerment & CX Strategy The Future of CX Content: Bold Voices, Real Stories, Powerful Insight | CX Roundtable Ep 2 Building Support From Scratch: Foundations The Last | CX Roundtable Ep 4
Season One, • 2/1/26 Workforce Management 301: What Good WFM Like Ep 9 Previous Workforce Management 401: The Strategic Partner Beyond Scheduling & Forecasting Next Workforce Management 201: The Link Between Cost, Burnout & Experience Ep 8 You Might Also Like Inside Help Desks: AI CX Ops & Customer Experience | CX Roundtable with Help Scout, Front & Kustomer Ep 3 Workforce Management 201: The Link Between Cost, Burnout & Experience Ep 8 The Future of Contact Centers | AI, Agent Empowerment & CX Strategy The Future of CX Content: Bold Voices, Real Stories, Powerful Insight | CX Roundtable Ep 2 Building Support From Scratch: Foundations The Last | CX Roundtable Ep 4
