Season One, • 2/1/26 Workforce Management 301: What Good WFM Like Ep 9 Previous Workforce Management 401: The Strategic Partner Beyond Scheduling & Forecasting Next Workforce Management 201: The Link Between Cost, Burnout & Experience Ep 8 You Might Also Like All-Female Founders in CX: Building Trust, Culture, and Customer-First Companies | CX Roundtable Ep5 Workforce Management 101: The Invisible Engine of Customer Experience Ep 7 Inside Help Desks: AI CX Ops & Customer Experience | CX Roundtable with Help Scout, Front & Kustomer Ep 3 The Future of Contact Centers | AI, Agent Empowerment & CX Strategy Workforce Management 201: The Link Between Cost, Burnout & Experience Ep 8
Season One, • 2/1/26 Workforce Management 301: What Good WFM Like Ep 9 Previous Workforce Management 401: The Strategic Partner Beyond Scheduling & Forecasting Next Workforce Management 201: The Link Between Cost, Burnout & Experience Ep 8 You Might Also Like All-Female Founders in CX: Building Trust, Culture, and Customer-First Companies | CX Roundtable Ep5 Workforce Management 101: The Invisible Engine of Customer Experience Ep 7 Inside Help Desks: AI CX Ops & Customer Experience | CX Roundtable with Help Scout, Front & Kustomer Ep 3 The Future of Contact Centers | AI, Agent Empowerment & CX Strategy Workforce Management 201: The Link Between Cost, Burnout & Experience Ep 8
