11/23/25

The Future of CX Content: Bold Voices, Real Stories, Powerful Insight | CX Roundtable Ep 2

Join host Sarah Caminiti and a powerhouse global panel of CX trailblazers—Luke Jamieson, Mat Patterson, Jen Weaver, and Matt Beran—for a raw, real, and radically refreshing conversation on the evolving world of Customer Experience content in the second episode of web series CX Roundtable.

From launching podcasts and navigating content burnout, to using AI ethically and building LinkedIn influence from scratch—this is THE go-to discussion for creators, leaders, and anyone passionate about community-driven CX growth.

In this full-length video, you’ll hear:

  • How top voices in CX found their unique style and audience

  • The fine balance of personal brand vs. company alignment

  • Why repurposing content isn’t lazy—it’s strategy

  • How to stay authentic while embracing AI tools

  • What “job title” really means in the world of content creation

  • Smart tools, must-follow platforms, and career advice that actually helps

Whether you’re new to the CX content space or a seasoned voice looking for next-level inspiration, this is your masterclass in vulnerability, branding, thought leadership, and human-centered storytelling.

Don’t miss this if you want to:

  • Grow your personal brand

  • Spark your next content idea

  • Stand out as a CX professional in a noisy world

  • Feel empowered to start—even if you don’t feel “ready”

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The Future of BPOs Is Ethical, Strategic & Human | CX Roundtable Ep 1